MakeLeaps was built in Japan, for businesses in Japan. Because it’s completely multilingual, we have some customers overseas who are using our software, but all of our features are designed to be of maximum benefit to companies and freelancers operating in Japan.
This software is backed by Webnet IT, a Japanese company operating in Japan since 2003, and was co-founded by Paul Oswald and Jason Winder.For more information about the team, please check out our about page.
“I’ll answer this one directly. I came to Japan in 2001, and I started sending invoices for my freelance services in 2002.In 2003, I started to send out a lot more invoices, and I started running into all sorts of problems. So I built a basic prototype inside my original company designed to solve my problems. After showing this software to my entrepreneur friends, everyone wanted to buy it. This was both exciting and frustrating. Exciting because I had accidentally built something that people desperately wanted to buy and use. Frustrating because it’s 50 times more difficult to build a solution that works for every company, instead of just one company (my own).
I got very lucky when I met my co-founder Paul Oswald, and we started building MakeLeaps together back in 2010. Let me take a moment to thank you for your interest in reading this far! Please feel free to contact me directly any time if there’s any way I can help you get more value from MakeLeaps. My email address is email@example.com.”
– Jason Winder
Our system is a secure, distributed cloud architecture and operates in a similar way to other cloud services like Google Apps. Once you sign up Makeleaps, you can login to your account from anywhere in the world.
No. You can simply use your web browser, and access your data securely from anywhere in the world.
We support all new generation browsers, including Safari, Firefox, Chrome, and IE 8, 9 and 10.
MakeLeaps is still usable on older browsers, but the graphs are not viewable, and we cannot guarantee compatibility.
We recommend you use a new generation browser (available for free) such as:
Yes. We go to extreme lengths to protect your confidentiality, data and privacy.
- We use SSL to secure your data, ensuring that all the data transmitted between you and us is encrypted and safe.
- We utilise high security data centers, with 24 hour monitoring.
- We use firewalls on our servers to protect against intrusion.
- We backup your data regularly to our secure servers.
- We use industry standard security methods and best practices, such as SHA256 salted password hashing, secure cookies, CSRF, XSS, SQL injection and clickjacking protection.
If you have any further questions about your data, please don’t hesitate to contact us at firstname.lastname@example.org.
No, only the people you give access, and the MakeLeaps server administration team.
Yes. Each plan sets a certain number of active members who can work as a team in one account. Please refer to our pricing page. Active members will have access to your work and can edit documents. During the 30-day free trial (or Jet plan after trial), the account owner can make a group and can manage access levels of each group member. Try [Team] > [Groups]
We have carefully been looking after the confidential information of customers. Protecting our customers privacy and confidential information is built into our corporate makeup. You will find more of our security policy here (Japanese).
In order to support people and businesses who need units on their documents, we have an optional “Units” field.
Here is an example scenario. Firstly, turn on units:
Document Create/Edit Screen in MakeLeaps (note the additional ‘Units’ column) :
Sample Unit Types:
- Hours / Weeks / Months / Years
This feature is completely optional. If you do not need this feature, it’s fine to ignore this checkbox.
Yes. You can set the document number by simply putting numbers you want to use.
E.g. 1) “sample_02″ follows “sample_01″
E.g. 2) “sample_12b” follows “sample_12a”
Numbering order : 012 … 789aAbB…yYzZ.. “10”follows Z.
Please note that if you choose the existing document number, the data will be overwritten by new data.
If you have any questions , please contact email@example.com.
If you made a mistake while creating a document you may want to delete it. By doing this it will be removed from all reports, lists, workflows, etc…
Be aware that deleted documents are not completely removed from the system and may be recovered from the history page. Document numbers that had been used by deleted documents may not be reused by future documents.
MakeLeaps Payments is a feature that allows you to collect payments from your clients via credit card. When you securely sent an invoice with MakeLeaps Payments activated your client will have the option to pay by credit card when he receives the document. MakeLeaps Payments saves you time and trouble and allows you to collect your invoices faster.
For more information in Japanese click here
You can save contents in each document such as line items, remarks and bank details.
After setting Presets, you can create a new document and simply add document number, document date and client information and they are ready to be sent.
Yes. You can set Create Document Presets with default values for line items and other fields. You can then quickly fill in Documents with these Presets.
You open the document and click “Convert to Preset” on View page.
It will be saved as one of the presets automatically.
It is very important to always check with an accountant regarding tax and withholding tax for your specific business situation. We have a number of excellent accountants and tax accountants who are MakeLeaps partners.
- Yes, we support withholding tax using a standard calculation:
Tax on the amount up to 1 million yen
Tax on the over 1 million yen
Expenses × 10.00(%)
(Expenses – 1 million) × 20.00(%) + 1 million
- We also support the Japanese Special Reconstruction Tax. Please refer to “What is the Japanese Special Reconstruction Tax being applied as of the 1st of January, 2013?”.
- While this is the correct calculation for many situations, please ensure that it is correct for your profession by contacting a MakeLeaps partner accountant or the National Tax Agency.
- As of the 1st of January, there are changes to the law for withholding tax in Japan. If you need to use withholding tax in your business, this will affect how you create your quotes and invoices.
- To enable this, simply select the correct option on the ‘Create Invoice’ or ‘Create Quote’ page.
- Withholding tax rates with the Special Reconstruction Tax applied are calculated using this formula:
Tax on the amount up to 1 million yen
Tax on the over 1 million yen
Expenses × 10.21(%)
(Expenses – 1 million) × 20.42(%) + 1 million
Please click on “Your Company” in the application, “Edit Company”, and turn on “Enable Japanese Withholding tax”. Then you will be able to apply withholding tax to individual line items in your invoices.
Yes. From the Car Plan and above, MakeLeaps supports batch creating invoices through our custom format. Please download our sample data file here (sample data is currently in Japanese only).
Send Document by Post
An actual document will be printed, automatically sealed into an envelope, and then sent to your client. Step by step:
- Two extra documents will be attached in the envelope when it is dispatched.
- an address sheet that displays your client’s name, and your return address.
- a cover letter (送付状) for Japanese invoices with your client’s details, and your details. The date printed on the cover letter (送付状) is the same as on the invoice date.
- Your invoice and these two additional documents are queued to be sent by our partner printing company.
- All documents requested to be sent before 6pm will be posted by the end of next business day. After 6pm, document will be sent in two business days. (You can check the expected arrival date on the screen just before you click “Send”)
- After a document is dispatched, it will be sent by Japan Post, just like other envelopes.
- You can cancel your post request within 30 minutes from the time you click “Send”. The cancellation button is available in the [History] page or also in the right-hand menu in the document list page.
Your invoice quality, style, and presentation is a direct reflection of your company and services. We have spent a lot of time and effort making your invoice look great, and we’re very sensitive to your image and to details. Please check out these pictures for an idea of what your client will see when they open your invoice.
If you have mistakenly sent a document by post, you can cancel your order.Documents sent by post will be available for canceling for up to 30 minutes after clicking the “Sending” button.
To cancel your order, you can find the correspondent document in the [List View] and click on the [Cancel Sending by Japan Post] button. Alternately, you can cancel it from the [Document View] page [Send] menu. 1 MailPoint (¥199) will be refunded per one message after the cancellation.
It is also possible to cancel from the [Sent Documents] page in the [History] section by clicking the [View details] link.
Your invoice will be sent by the end of the next business day from when you clicked “Send by Japan Post”.
- If you click “Send By Japan Post” anytime on Monday, it will be sent by the end of Tuesday.
- If you click “Send By Japan Post” during a holiday or a weekend, it will be sent by the end of the next business day.
You will receive an email notification confirming the time and date your invoice was sent. This email notification also includes the invoice number and your client name.
You can change the notification setting from the left menu [Team] > [(click your name)] > [Notification].
The button is grey unless you have filled out your client’s address.
Not necessarily. Please bear in mind that Nexway do not support returning post to sender if it is not deliverable.
In the future, we’re planning to have these options and many more. Unfortunately though for now, we do not support these features.
This entire process costs ¥199 yen, including the stamp fee and sales tax.
This feature allows you to send your document by post to any address in Japan.
Sending documents properly in Japan is very time consuming. With the click of a button we’ll do it all for you.
Once your documents are sent, you’ll receive an email notification.
Sending one invoice takes one MailPoint.
If you have mistakenly securely sent a document, you may attempt to cancel it. Documents that have been sent by secure send are sent immediately but may be cancelled as long as the recipient has not yet clicked the link to view the document.
To cancel a secure send, find the document in the list view and click on “Cancel Secure Send”. Alternately, you can cancel the document from the Document View page “Send” menu.
It is also possible to cancel from the “Sent Documents” page in the “History” section by clicking the “View details” link.
Secure Send is the best way to send documents to your clients, and the best way for your clients to receive documents. It’s free, secure and environmentally friendly.
When securely sending a document the recipient will receive an email with a link to the document. The document can be downloaded or in the case of an invoice even paid if MakeLeaps Payments is activated for your account.
Each contact selected in the “Send to” section of the sending screen will receive their own email with the secure send link. By clicking the edit button you can select additional client contacts with an email address.
Each team member listed in the “Team Notification” section of the sending screen will receive a notification that the documents have been sent. To change which of your team members receive notifications edit your Notification Settings.
Yes. Evernote sync is available to all MakeLeaps subscription plan users, from Scooter plan and above.
Once you authorise MakeLeaps to synchronise with your Evernote account, MakeLeaps creates a new Notebook with the default name of “MakeLeaps”.
Then every time you save a document inside MakeLeaps, it’s sent to Evernote.
Yes, it’s possible to send only documents with MakeLeaps tags that you configure in Partner settings.
MakeLeaps will update the original saved document in Evernote, ensuring your Evernote data is always up to date.
All manual editing of notes in Evernote will be overwritten when the document is saved again in MakeLeaps.
No. MakeLeaps does not use read permissions.
MakeLeaps “Sales management” feature means the ability to create/convert documents, send by email or post, and mark as sent or paid anytime. Check Pricing.
MakeLeaps “TimeTracking” feature means the ability to enter your employee’s TimeEntries and convert it into a Timesheet. You can use this feature with additional ¥500/mo/user, with whichever pricing plan you are on.
Business days between 9am to 6pm.
If you’re looking for more help or have a question to ask, please contact us at (firstname.lastname@example.org) or give us a call at 03-4550-1548. We’ll also be able to help you by chatting with you online. To start a new chat or to continue the existing chat, you can click on the “Chat” icon on the lower right-hand corner of your browser.